Website Live Chat Features

Discover Live Chat’s strengths and learn what it can do for you.

Chat tools

Message sneak-peak

Canned responses

Visitor information

Chat tags

File sharing

Timeline

Chat archives

Delivery status

Notifications

Transfer

Chat transcripts

Visitor banning

Engaging customers

Automatic greetings

Personal greetings

Eye-catchers

Ticket form

Chat on Facebook

Embedded and pop-up chat window

Smart or manual chat routing

Chat buttons

Chat on multiple websites

Chat via a direct link

Ticketing system

Ticket sources

Private comments

Tagging tickets

Ticket rates

Ticket reports