Website Live Chat Features
Discover Live Chat’s strengths and learn what it can do for you.

Chat tools
Message sneak-peak
Canned responses
Visitor information
Chat tags
File sharing
Timeline
Chat archives
Delivery status
Notifications
Transfer
Chat transcripts
Visitor banning

Engaging customers
Automatic greetings
Personal greetings
Eye-catchers
Ticket form
Chat on Facebook
Embedded and pop-up chat window
Smart or manual chat routing
Chat buttons
Chat on multiple websites
Chat via a direct link

Ticketing system
Ticket sources
Private comments
Tagging tickets
Ticket rates
Ticket reports

Constantly improve the quality of your support
Improve customer service with ratings at the end of each chat
Instantly help those who need it
Get in touch with people on your website and point them in the right direction.

Start your free Live Chat trial!
5-minute setup, test out the Team plan features for 30 days, no credit card required.
NEED PRODUCT SUPPORT?
How can we help?
You can log a ticket online or give us a shout and we will gladly be of assistance.