How to set up an email in Outlook 2016 for Mac
This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac.
If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.
Note: This guide defaults to IMAP and No SSL.
Replace example.co.za with your domain name
- Launch Outlook for Mac
- Select the Tools tab and then Accounts
- A new window will open which will list any other accounts already set up
- At the bottom left, Click the ‘+‘ button and then New Account…
- Add your email address and click Continue
- The programme will unsuccessfully search for the provider. Select IMAP/POP
Enter your account information
- Choose IMAP or POP according to your preference.
- Ensure that the User Name is the full email address.
- If you don’t know your password
- Incoming server
- add mail. before your domain name
- Untick Use SSL to connect (If SSL is required, see Enable SSL for Email)
- Outgoing server
- add smtp. before your domain name
- Untick Use SSL to connect (If SSL is required, see Enable SSL for Email)
- Change the port number from 25 to 587
- Click Add Account
- Click Done
- You’re not quite done yet:
11. Further Outgoing server settings
- Authentication: Use the dropdown arrow to select User Name and Password
- Enter in your User name (full email address) and Password
- Ignore Unqualified domain
- Click OK