How to set up an email in Outlook 2016 for Mac

This guide takes you step-by-step through the process of setting up a new email account in Outlook 2016 for Mac.

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace example.co.za with your domain name

  1. Launch Outlook for Mac
  2. Select the Tools tab and then Accounts
  3. A new window will open which will list any other accounts already set up
  4. At the bottom left, Click the ‘+‘ button and then New Account…
  5. Add your email address and click Continue
  6. The programme will unsuccessfully search for the provider. Select IMAP/POP
  7. Enter your account information

    • Choose IMAP or POP according to your preference.
    • Ensure that the User Name is the full email address.
    • If you don’t know your password
  8. Incoming server
    • add mail. before your domain name
    • Untick Use SSL to connect (If SSL is required, see Enable SSL for Email)
  9. Outgoing server
    • add smtp. before your domain name
    • Untick Use SSL to connect (If SSL is required, see Enable SSL for Email)
    • Change the port number from 25 to 587
  10. Click Add Account
  11. Click Done
  12. You’re not quite done yet:
    • All settings should be correct on this screen – now choose More Options

11. Further Outgoing server settings

  • Authentication: Use the dropdown arrow to select User Name and Password
  • Enter in your User name (full email address) and Password
  • Ignore Unqualified domain
  • Click OK

You have completed your account setup.