How to set up an email on an iPhone & iPad

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Alternatively follow this tutorial to manually set up you mail account:

This guide takes you step-by-step through the process of setting up a new email account on your iPhone or iPad.

If the Mail account is already set up, but giving errors – then refer to our Troubleshooting guide.

Note: This guide defaults to IMAP and No SSL.

Replace example.com with your domain name

Add Mail Account

  1. Select the settings icon on your home screen
    iphone settings icon
  2. Select Mail
  3. Select Accounts
  4. Select Add Account…
    iphone-add-account
  5. Select Other from the menu:
    iphone-other
  6. Select Add Mail Account
    iphone-other-add-mail

    Enter your account information

  7. Enter your Name, Email & Password > Next

    Configure Incoming and Outgoing Servers

  8. Select IMAP
  9. Scroll down to Incoming Mail Server and enter all the relevant details, then do the same for Outgoing Mail Server, as in the screen below and then select Next.
    • Ensure that User Name is the full email address
    • User Name & Password are the same for both Incoming & Outgoing servers
      iphone-server-settings

      Verify Server Identity

  10. You may receive a prompt asking you to verify the incoming and outgoing servers – you can click Continue for each.
    iphone-server-error
  11. Save
    iphone mail notes
  12. Choose the new account that you’ve just created
    iphone-choose-new-account
    then
    iphone-choose-account
  13. Choose the SMTP server
    iphone-choose-smtp
    then
    iphone-choose-smtp-2
  14. Check the SMTP settings:
  • User Name is the full email address
  • Use SSL is off
  • Athentication is Password
  • Server Port is 587
  • > Done
    iphone-smtp-settings

You have completed your account setup.

Congratulations! You have now successfully configured your email account on your iPhone.